A: At Protector Healthcare, we are committed to your satisfaction and well-being. If you have purchased medical products directly from our clinic and find that you need to return them, please note that returns are accepted only for unopened, unused products in their original packaging, returned within 14 days of purchase. This policy ensures the safety and hygiene standards essential in healthcare. To initiate a return, contact our customer service team with your purchase details, and we will guide you through the process promptly. Please be aware that personalized or prescription-related items may not be eligible for return due to medical regulations. We encourage you to reach out with any questions—your health and satisfaction are our top priorities!